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POLICIES

 

SHIPPING POLICIES:

FOR ORDERS TO THE UNITED STATES:
Please allow 3-5 business days for production of items and 3-5 days for shipping via regular first class mail. Please be sure that the shipping address associated with your Shopify account is the correct address as this is where your items will be shipped! Additional costs may incur for reship charges due to incorrect addresses.

FOR INTERNATIONAL ORDERS:

Please allow 3-5 business days for productions of items and then your item will ship based on the method you choose. Once packages have left my hands I have no control over the length of time your order may take to get to your doorstep as packages may be held up in customs, delayed to weather, and other situations that are out of my control. All custom and import fees and/or duty taxes are at the responsibility of the buyer. Please be sure your shipping address is correct at the time of checkout as this is where your items will be shipped! Additional costs may incur for reship charges due to incorrect addresses.

 

REFUND POLICIES:

If you have placed an order and would like a refund and the item has NOT shipped I will refund the full amount of the original transaction.

If you would like a refund AFTER the item has shipped you may return the item to me (at your own expense) and once the item reaches me I will refund the ORIGINAL transaction amount.

IF YOU HAVE PURCHASED A PRINTED TRAVEL MUG THESE ITEMS ARE NOT DISHWASHER OR MICROWAVE SAFE. PLEASE CONTINUE TO HAND WASH THESE ITEMS.

IF YOU HAVE PURCHASED A PRINTED CERAMIC MUG WITH A HANDLE THESE ITEMS ARE TOP RACK DISHWASHER SAFE AND MICROWAVE SAFE. PLEASE NOTE THAT WE RECOMMEND HAND WASHING FOR A LONGER LASTING DESIGN.

EFFECTIVE 10-13-2016

IF YOU HAVE PREVIOUSLY PURCHASED AN ITEM MADE WITH OUTDOOR VINYL THE FOLLOWING APPLIES TO YOUR ORDER....

If the vinyl lettering comes off of your mug AFTER HANDWASHING within the first 60 days of purchase I will replace your mug under the following conditions:
1) you must provide picture proof of said wear and tear on your mug.
2) once picture proof of wear and tear has been received and it has been determined that wear and tear was under normal washing conditions I will replace your mug at no charge.
***after 60 days you are responsible for purchasing a new mug.****limited quantities of travel mugs available for replacement. subject to availability as we are in the process of transitioning to all printed mugs.

No refunds or exchanges are given for items washed in the dishwasher that should be hand washed (see above) or items that are dropped and broken.

If your item is damaged in transit please contact me within 24 hours of receiving your item WITH PICTURES of damage via email. (Pictures are required for me to file a claim with USPS). Once pictures are received with proof of damage in transit a replacement product will be sent to you.


No exchanges are given on apparel items so please be sure you choose the correct sizing at time of order. If there is a defect in your garment please message me with picture proof within 24 hours of receiving package and we will discuss options for returns/exchanges. 

If your package is lost please contact USPS with your tracking number first to see if they are able to locate your package.

All policies apply for items that are given as gifts as well.  

If at anytime you have any questions about your order please email me at pagetwosixtyone@gmail.com and I will respond within 24 hours.

All content found on www.pagetwosixtyone.com is protected by copyright laws. Minivan Mafia is a trademarked design and an original page261 creation. Please do not use photos or content without permission. Do no alter photos in anyway. If you wish to use any photos or content from my website please email me at pagetwosixtyone@gmail.com for permission. Once permission is given all photos and content used on your personal site or social media must credit and tag page261 as the original creator of said product or content.